Message for U.S. Citizens: Guatemala City (Guatemala), Temporary Changes to ACS Services

Due to necessary renovation and outreach trips to different cities around Guatemala, routine ACS services will be unavailable from April 24-28.

We will still deliver passports in our regular schedule and attend to emergency cases. If you have an emergency please contact us (502)2326-4000 and the operator will address your phone call, accordingly.

Pending cases:

We won't be able to address pending cases as we regularly do on Tuesday and Wednesday afternoons. Please take note that we will be glad to handle pending cases again starting May 9th in the regular schedule, from 1:00 p.m. to 3:00 p.m.

Source: Overseas Security Advisory Council